Privacy Policy
Last updated: July 2026
Filoriya ("we", "us") respects your privacy. This page explains what information we collect and how we use it when you order from us.
What we collect
- Order information: name, shipping address, email address, phone number and the items you bought.
- Payment information: processed securely by our payment provider. We never see or store your full card number.
- Usage data: pseudonymized statistics such as pages viewed, device type and referring site, used to improve the store.
How we use it
- To process, ship and support your order.
- To send order confirmations, shipping updates and delivery tracking.
- To send offers and product news — only if you opted in, and you can unsubscribe at any time.
- To improve the store and prevent fraud.
Sharing
We share information only with the service providers needed to fulfill your order: payment processing, shipping carriers, email delivery and hosting. We never sell your personal information.
Retention
We keep order and invoice records for as long as US tax and accounting rules require. Marketing data is deleted as soon as you unsubscribe.
Your rights
Depending on your state, you may have the right to access, correct, delete or export your personal information, and to opt out of the sale or sharing of it (we do neither). To make a request, email hello@filoriya.com and we'll respond within 45 days.
Cookies
We use necessary cookies for the cart and checkout, plus analytics cookies to understand how the store is used. You can refuse or delete non-essential cookies in your browser at any time.
Children
Our store is not directed to children under 13 and we do not knowingly collect their information.
Contact
Questions? Email hello@filoriya.com.